Privacy Policy

Digi Americas – Privacy Policy

Last Updated: December 4, 2025

Digi Americas (“we,” “our,” or “us”) is the official mobile application and event platform of the Digi Americas Alliance, a multistakeholder initiative dedicated to advancing cybersecurity, digital trust, and innovation across the Americas. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Digi Americas mobile application (“App”), our event website or registration portal (“Web Platform”), or participate in Digi Americas events, whether virtual or on-site (“Events”).

By using the App, the Web Platform, or participating in our Events, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our services and refrain from attending Events.

1. Information We Collect

1.1 Information You Provide Directly

We may collect:

  • Registration details: Name, email address, telephone number, organization, job title, and other information provided through registration forms via the App, Web Platform, or on-site event check-in.

  • Event participation details: Session selections, preferences, attendance, and engagement with event features.

  • Communications: Questions, feedback, or support requests submitted through the App, Web Platform, email, or in-person help desks.

  • Uploaded content: Voluntary submissions such as profile photos, media uploads, or other materials shared via the App or Web Platform.

1.2 Automatically Collected Information

When accessing the App or Web Platform, we may collect:

  • Device type, operating system, unique identifiers, and app version

  • Usage behavior, browsing activity, and feature interactions

  • Log data such as IP address, timestamps, cookies, and crash diagnostics

1.3 Information from Third Parties

We may receive information through:

  • Event management systems and registration providers

  • Ticketing platforms

  • Analytics services or virtual event tools

Such third parties process data in accordance with their own privacy policies.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and improve the App, Web Platform, and Event experience

  • Facilitate registration, check-in, and participation in Digi Americas Events

  • Send event-related notifications, updates, and logistical information

  • Support networking features and access to materials and resources

  • Maintain security and integrity across digital and physical environments

  • Respond to inquiries and provide support in-person or online

  • Comply with legal, regulatory, and organizational requirements

We do not sell or rent personal information.

3. Sharing of Information

3.1 Service Providers

We may share information with third-party vendors supporting:

  • Event operations (on-site and virtual)

  • Hosting, analytics, and security

  • Registration systems and customer support

3.2 Organizational Partners

If you register for or attend Digi Americas Events, your registration or participation information may be shared with trusted partners for:

  • Event operations and logistics

  • Access control and security

  • Speaker, sponsor, or organizer coordination

3.3 Legal Requirements

We may disclose information to comply with:

  • Applicable laws or legal processes

  • Safety requirements at events

  • Government, regulatory, or security authorities

4. Authorization for Use of Images and Photographs

By attending Digi Americas Events—whether on-site, hybrid, or virtual—or using features in the App or Web Platform that involve capturing, uploading, or sharing photographs, audio, or video (“media”), you acknowledge and agree that:

  • Event photography and videography may occur for documentation, reporting, marketing, and communication purposes.

  • Your image, likeness, or voice may appear in media recorded in event spaces, plenary sessions, working groups, receptions, or public/common areas.

  • You grant Digi Americas a non-exclusive, royalty-free license to use, reproduce, distribute, and publicly display such media in connection with the mission and activities of the Digi Americas Alliance, unless you explicitly request otherwise.

  • If you upload or submit media through the App or Web Platform, you confirm that you have all necessary rights to share such content and authorize Digi Americas to use it for event and platform purposes.

Opt-Out

If you wish to opt out of appearing in event media:

  • Notify Digi Americas before or during the Event, or

  • Inform event staff on-site

Reasonable efforts will be made to accommodate your request, especially for staged or individual photos, but full exclusion from all group or environment-wide images may not be feasible.

5. Anti-Harassment and Code of Conduct

Digi Americas is committed to fostering a safe, inclusive, and respectful environment across all Events, digital platforms, and interactions facilitated through the App or Web Platform.

Harassment of any kind—including discrimination, intimidation, abusive behavior, stalking, or unwanted contact—is strictly prohibited in all environments, including:

  • On-site event venues

  • App communication tools

  • Web Platform features

  • Social or networking activities connected to an Event

Prohibited conduct includes:

  • Harassing or threatening behavior in person or digitally

  • Sharing offensive, inappropriate, or harmful content

  • Misuse of user data for unsolicited, intrusive, or inappropriate contact

  • Any conduct that compromises the safety, dignity, or well-being of participants, speakers, staff, or partners

Reporting Violations

Concerns or violations may be reported at: [email protected]

On-site participants may also report concerns directly to event staff. Reports will be reviewed promptly, and appropriate action will be taken, which may include removal from the App, Web Platform, or Event.

6. Cookies and Tracking Technologies

The App and Web Platform may use cookies, analytics tools, and similar technologies to enhance performance, personalize content, and analyze usage patterns.

7. Data Security

We implement technical, administrative, and organizational safeguards to protect information collected digitally or on-site. Despite these efforts, no system is entirely secure.

8. Data Retention

We retain personal information only as long as necessary to support:

  • App and Web Platform operations

  • Event operations and post-event communications

  • Legal and organizational requirements

Data that is no longer needed is securely deleted or anonymized.

9. International Data Transfers

Your information may be processed in countries with data protection laws different from your own. We apply safeguards to ensure compliance with applicable standards.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Request data portability

To exercise these rights, contact: [email protected]

11. Children’s Privacy

The App, Web Platform, and Events are not intended for children under 16. We do not knowingly collect data from children.

12. Third-Party Links

The App and Web Platform may contain links to external sites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this Policy periodically. Updates will be reflected in the “Last Updated” date. Continued use of the App, Web Platform, or participation in Events constitutes acceptance of any revisions.

14. Contact Us

Digi Americas Alliance
Email: [email protected]
Website: https://www.digiamericas.org